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Important Propane Safety Information for You & Your Family


Propane smells like rotten eggs, a skunk’s spray, or a dead animal. Some people may have difficulty smelling propane due to their age; a medical condition; or the effects of medication, alcohol, tobacco, or drugs.

ODOR LOSS. On rare occasions, propane can lose its odor. Several things can cause this.

Since there is a possibility of odor loss or problems with your sense of smell, you should respond immediately to even the faintest odor of gas.


  1. NO FLAMES OR SPARKS! Immediately put out all smoking materials and other open flames. Do not operate lights, appliances, telephones, or cell phones. Flames or sparks from these sources can trigger an explosion or a fire.
  2. LEAVE THE AREA IMMEDIATELY! Get everyone out of the building or area where you suspect gas is leaking.
  3. SHUT OFF THE GAS. Turn off the main gas supply valve on your propane tank if it is safe to do so. To close the valve, turn it to the right (clockwise).
  4. REPORT THE LEAK. From a neighbor’s home or other nearby building away from the gas leak, call your propane retailer right away. If you can’t reach your propane retailer, call 911 or your local fire department.
  5. DO NOT RETURN TO THE BUILDING OR AREA until your propane retailer, emergency responder, or qualified service technician determines that it is safe to do so.
  6. GET YOUR SYSTEM CHECKED. Before you attempt to use any of your propane appliances, your propane retailer or a qualified service technician must check your entire system to ensure that it is leak-free.


Don't run out of gas. Serious safety hazards, including fire or explosion can result.
  • If an appliance valve or a gas line is left open, a leak could occur when the system is recharged with propane.
  • If your propane tank runs out of gas, any pilot lights on your appliances will go out. This can be extremely dangerous.
  • A LEAK CHECK IS REQUIRED. In many states, a propane retailer or a qualified service technician must perform a leak check of your propane system before turning on the gas.


Whether you are a private homeowner or a professional contractor, you are required by law to notify your local One-Call utility notification center 48 to 72 hours prior to digging.

Careless digging poses a threat to underground facilities and to people.
Learn more.

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