Inside a Transferrable Service Agreement

We know what you’re thinking, what in the world is a transferrable service agreement? This terminology is what we call the situation when our service is transferred from one customer to another. What are the situations that might call for a transferrable service agreement? A home owner that moves out of their home and sells their property A new home buyer that is buying a propane-powered home with existing service A new tenant in a […]

What Makes a Firelog Set Work?

Your firelog set does more than just sit there and look pretty. We’ve dug into all the details that make up your firelog set and thought we’d share these components with you.   Gas Valve – This allows the gas propane to flow out to ignite the fire. This is always located within arm’s reach of the firebox. (firebox: the chamber of a boiler in which the fuel is burned)   Pilot Assembly – A gas valve that […]

Cylinder Insight: Sizes, Weight and Gallons

Whether it’s a backyard barbeque (Yes – we said it, backyard barbeque because let’s be honest, FOOD!!) or your whole home energy needs, getting the right size propane tank is crucial. Propane tank variations aren’t exactly the easiest thing to understand. Will it fit where you need it to? How large is the tank I need really going to be? Exactly how much propane will it hold and what can it be used for? You’ve […]

Reading a Propane Tank Gauge

We’re getting down to business! We’re giving you a simple how-to for the next time you take a look at your tank gauge before calling us for delivery or service. Knowing how to read your fuel gauge will help accurately relay the information to one of our Customer Care Representatives on the other end. It’s a common misconception that the gauge shows the total amount of gallons in the tank. However, it actually displays the […]

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